Last updated: April 7, 2026
XL Biotec Co., Ltd. ("we", "us", or "our"), located in Bangkok, Thailand, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with Thailand's Personal Data Protection Act (PDPA).
When you use our contact form or request a quote, we may collect the following personal data: your full name, email address, phone number, and organization or institution name. This information is provided voluntarily by you and is necessary to respond to your inquiries and process quote requests.
Our website uses essential cookies required for the site to function properly. With your consent, we also use analytics cookies (Google Analytics 4) to understand how visitors interact with our website. You can accept or decline analytics cookies when you first visit the site. Essential cookies cannot be disabled as they are necessary for the website to operate.
With your consent, we use Google Analytics 4 (GA4) to collect anonymized usage data such as pages visited, time spent on the site, and general geographic region. This data helps us improve our website and services. GA4 does not collect personally identifiable information. You may withdraw your consent for analytics cookies at any time by clearing your browser's localStorage and revisiting the site.
Under Thailand's Personal Data Protection Act (PDPA), you have the following rights: - Right of Access: You may request a copy of the personal data we hold about you. - Right to Correction: You may request that we correct any inaccurate or incomplete personal data. - Right to Deletion: You may request that we delete your personal data when it is no longer necessary for the purposes for which it was collected. - Right to Withdraw Consent: You may withdraw your consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal. To exercise any of these rights, please contact us at info@xlbiotec.com.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship and any applicable legal retention periods. Contact form submissions and quote request data are retained for up to 3 years unless you request earlier deletion.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: XL Biotec Co., Ltd. Bangkok, Thailand Email: info@xlbiotec.com
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